Our mission

Ezra’s mission is to enable early cancer detection for everyone by using Artificial Intelligence and the most advanced medical imaging technology available.

We believe in empowering people to make their own health decisions, so we are offering Ezra as a direct-to-consumer health membership. Our members visit a partner imaging center to get a full body MRI scan, and receive a cancer screening report within 7 days. Our reports are generated by radiologists assisted by the Ezra AI, which increases accuracy and improves productivity for our radiologists.

Your mission

You will be responsible for ensuring that Ezra members are well taken care of across the entire screening process. You will also call Ezra members to confirm appointments, follow-up with them when they haven't filled in their medical questionnaires, and be available whenever they have any questions..

Your mission is to act as their healthcare patron, guiding them through our process and their subsequent clinical work-up as necessary.

As the Ezra Guide, you will:

  • Ensure Ezra physicians have all necessary member information for their on-boarding call.
  • Call members if we do not have their respective medical information, and secure the information over the phone.
  • Coordinate our Ezra physician and ensure that our member appointments run smoothly and are always on time.
  • Act as a liaison and point of contact for Ezra members should they have any questions.
  • Coordinate with our Director of Operations to ensure our members benefit from exceptional customer service.

Who you are

You are an individual who deeply cares about helping people detect cancer early. You are an extrovert with a can-do attitude and enjoy making people feel special. You are empathetic, personable, and a joy to be around.

Key requirements

  • Bachelor's Degree in Science
  • Excellent communication skills
  • Good writing skills
  • Personable
  • Organized
  • Excellent listening skills
  • Helpful attitude
  • Excellent time management skills
  • Strong multi-tasking skills
  • Empathetic
  • Detail oriented
  • Resourceful

What’s in it for you?

As our Ezra Guide, you have the opportunity to be an early employee at Ezra and be part of an all-star team focused on detecting cancer early for everyone in the world. You’re also going to have access to benefits such as:

  • Potential access to stock options
  • Comprehensive health, dental and vision plans for your and your family
  • Wellness and commuter benefits
  • Competitive vacation policy
  • A culture that emphasizes learning and work-life harmony
  • Healthy food and snacks
  • Off-sites and happy hours

Our commitment to diversity and inclusion

We’re aiming to build a diverse team and inclusive company culture. We are an equal opportunity employer (EOE) and do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.