Our mission

Our mission at Ezra is to detect cancer early for everyone in the world. We are currently focused on prostate cancer and have developed a new screening technology based on MRI and AI.

We believe in empowering people to make their own health decisions, so we are offering Ezra as a direct-to-consumer health membership. Our members sign up for Ezra, visit a partner imaging center to get a prostate MRI scan, and receive a cancer screening report within 48 hours. Our reports are generated by radiologists assisted by the Ezra AI, which increases accuracy and improves productivity for our radiologists.

Your mission

You will be responsible for ensuring that Ezra members are well taken care of across the entire screening process. You will call our members to confirm appointments, follow-up with them when they haven't filled in their medical questionnaire, and be available whenever they have any questions or need to speak to a member of the Ezra team.

As the Ezra Guide, you will:

  • Ensure Ezra physicians have all necessary member information for their on-boarding call.
  • Call members if we do not have their respective medical information, and ask for the information on the phone.
  • Coordinate our Ezra physician’s calendar and ensure that our member appointments run smoothly and always on time.
  • Be the first point of contact for Ezra members, should they have any questions.
  • Answer any emails, messages, or questions we may receive from Ezra members.
  • Coordinate with our Head of Marketing and Director of Operations to ensure our members benefit from exceptional customer service.

Who you are

You are an individual who deeply cares about helping people detect cancer early. You’re an extrovert with a can-do attitude and enjoy making people feel special. You’re friendly, personable, and a joy to be around.

Key requirements

  • Excellent communication skills
  • Good writing skills
  • Personable
  • Organized
  • Excellent listening skills
  • Helpful attitude
  • Excellent time management skills
  • Strong multi-tasking skills
  • Empathetic
  • Detail oriented
  • Resourceful

What’s in it for you?

As our Ezra Guide, you have the opportunity to be an early employee at Ezra and be part of an all-star team focused on detecting cancer early for everyone in the world. You’re also going to have access to benefits such as:

  • Stock options
  • Comprehensive health, dental and vision plans for your and your family
  • Wellness and commuter benefits
  • Competitive vacation policy
  • A culture that emphasizes learning and work-life harmony
  • Healthy food and snacks
  • Off-sites and happy hours

Our commitment to diversity and inclusion

We’re aiming to build a diverse team and inclusive company culture. We are an equal opportunity employer (EOE) and do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.